Call center, telephones, ip phones, avaya, dlink, call center solution Doha

Call Center solution

  · Integrated Multi-channel call center solution with Voice, email and web chat 

· Interactive Voice Response (IVR). Make announcements and offer self service to answer

· Contact Center easy CRM Integration. CRM packages like Salesforce and SAP

· Supervisor and agent desktop interfaces foster fast end user adoption.

· Skills-based Routing.Route customer inquiries to agents that are best qualified to handle them.

· Real-Time and Historical Reporting