Call center, telephones, ip phones, avaya, dlink, call center solution Doha

Call Center solution

  •  Integrated Multi channel Customer Contact Voice, email and web chat 
  •  Interactive Voice Response.Make announcements and offer self service to answer
  • Easy CRM Integration. CRM packages like Salesforce and SAP
  • Supervisor and agent desktop interfaces foster fast end user adoption.
  • Skills-based Routing.Route customer inquiries to agents that are best qualified to handle them.
  • Real-Time and Historical Reporting