Call Center Solutions   uni2      
 

Supervisor and agent desktop interfaces foster fast end user adoption

 Integrated Multichannel Customer Contact Voice, email and web chat    

Skills-based Routing

Route customer inquiries to agents that are best qualified to handle them.

Interactive Voice Response

Make announcements and offer self service to answer

     Real-Time and Historical Reporting
   

Easy CRM Integration

CRM packages like Salesforce and SAP

     

 

Our Partners

  • Ant Labs
  • Aruba
  • Cisco
  • Dell EMC
  • HPE   Hewlett Packard Enterprise
  • Huawei
  • Lenovo
  • Microsoft
  • Office 365 Logo
  • Samsung  Hanwa Techwin
  • VMware
  • VeeamProPartner
  • Windows Logo
  • Alcatel
  • Avaya
  • Avigilon
  • Axis Communication
  • Bosch
  • D Link
  • Fingertec
  • Hikvision
  • Matrix
  • Milestone
  • Pelco
  • Sharepoint Logo
  • Suprema
  • Teltonika